Home Credit repair How to Spot Credit Repair Scams Before You Pay
How to Spot Credit Repair Scams Before You Pay
A company promises a fast, guaranteed fix for your credit. The law has a short list of things no honest one will ever do.
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Credit repair scams can reach business owners too. A company calls or emails, promises a fast fix, and asks for payment first. Here is how to tell a real service from a bad one, using what the law itself says.
The red flags the CFPB names
The CFPB names two warning signs directly. One is a company that asks you to pay before it provides services. The other is a company that claims it can guarantee a specific increase in your credit score.
The first is not just rude. It is illegal. The CFPB says all forms of upfront payment before services are completed are illegal. Under the Act, a credit repair organization cannot take any money from you until it has finished the work.
The second sign is a guaranteed score increase. The Act says a company may not make false or misleading claims about what it does.
What the law requires of a legitimate company
The law lays out duties that any honest company has to meet. Before you sign, the company has to give you a written disclosure statement. That statement must be its own paper. It cannot be part of the contract or any other papers the company gives you.
The company may not provide services unless a written and dated contract has been signed by the consumer. No contract, no work. A firm that begins work with no signed contract from you is already outside the law.
The three-business-day cancellation right
Once you sign, you get a cooling-off period. The CFPB says you can cancel a new credit repair contract for any reason within three business days at no charge.
The contract must carry a conspicuous bold statement near the signature space telling you of this right. Each contract must also come with a duplicate form headed Notice of Cancellation. More on this sits in our page on credit repair contract cancellation.
What a compliant contract must contain
The Act lists what the contract has to say. It has to spell out how and when you pay, and the total of every payment added together. It has to lay out the services in full, with nothing left vague. Any guarantee the company offers about performance has to appear in it too. It must include the company's name and principal business address.
Read those items against what the salesperson told you.
When a contract is void
The Act says a services contract that does not comply with the law is void and may not be enforced. Say a company never gave you the separate written disclosure statement. Say it skipped the Notice of Cancellation form. Then the contract does not hold. That is the law's own answer to the question of what to do about a bad one.
The Act also bans false or misleading claims when a company sells its services. A company that lied to get your signature broke the law. That is a problem for the company, not just for the contract.
Reporting a scam and the free alternative
The FTC says to report scams, fraud, or bad business practices at ReportFraud.ftc.gov. That covers credit repair companies that break these rules.
You may not need a company at all. The CFPB says you can dispute errors in your credit reports yourself for free under the Fair Credit Reporting Act. The steps are laid out in our guide on how do I repair my own credit. Our page on assistance with credit repair covers when help is worth a look.
Request the contract and the separate disclosure paper before any money leaves your hands. A company that cannot produce them has answered your question.
Sources
- How can I tell a credit repair scam from a reputable credit counselor? | Consumer Financial Protection Bureau (CFPB) (CFPB's) (Consumer Financial Protection Bureau) (Bureau)
- U.S.C. Title 15 - COMMERCE AND TRADE (Credit Repair Organizations Act) (CROA) (United States Code)
- Credit Repair Organizations Act | Federal Trade Commission (FTC) (FTC's) (Federal Trade Commission) (Credit Repair Organizations Act) (CROA)
- Free Credit Reports | Consumer Advice (FTC) (FTC's) (Federal Trade Commission)